About this programme
In modern retail management, intuition must be paired with sharp data analytics to capture competitive market share. This course trains store managers and retail analysts to interpret complex point-of-sale datasets, customer conversion ratios, average basket size, and foot-traffic patterns. Participants learn to convert raw store numbers into strategic interventions—adjusting promotional timing, optimizing inventory reorder points, and refining shift rosters to capture peak buying hours.
What participants will gain
- Analyze core retail KPIs: Sales Conversion Rate, Average Transaction Value (ATV), and Units Per Transaction (UPT).
- Identify store traffic trends and correlate peak footfall with floor staff coverage.
- Translate inventory turn rate data into smart reordering and markdown decisions.
- Formulate data-backed store strategies that directly increase monthly net profit margins.
How it's delivered
Interactive and hands-on: discussion, simulations and practical exercises rather than passive lectures, in English or Bahasa Melayu. The programme can be tailored with examples from your industry.